Wal Mart

Wal Mart

1. The New York Times said a plurality of Americans chose Wal-Mart as their favorite store.
2. 58 percent of children 8 to 18 declared Wal-Mart as their favorite place to shop for clothes.
3. Harris, the worldwide research firm, released the list in January 2002。The study placed Wal-Mart third in “social responsibility” behind Johnson & Johnson and Coca-Cola。
4. Financial Times‘： "Most Respected in the World" list.
5. Discount Store News： "Retailer of the Century"
6. FORTUNE magazine ： the “100 Best Companies To Work For”

WalMart’s Culture and Philosophy:

• Small profits but quick turnover；
• Focus on lower income people
• Only earn half from Net profit, another ½ profit attract more customer
• Every Day Low Price；
• Always cheaper than competitors

- Customer satisfation；

• Customer is our boss
• Service to Our Customers
• Exceeding Customer Expectations

- Strive for Excellence

- Swim upstream

- Respect individual；

- Long-Term Benefit